SHIPPING + RETURNS

SHIPPING:

All packages are shipped via the USPS. Items arrive in individual Cape Cod Jewelers jewelry boxes, which are then placed inside a padded shipping envelope. We pride ourselves on processing and shipping your orders as quickly as possible. Please order by 3pm for priority orders to go out the same day. 
At checkout time, you can choose between three options. Exact delivery times depend on recipient's location:
Standard Shipping: (Currently Free!) $5, 2-7 business day average delivery
Priority Shipping: $12, 1-3 business day delivery
Pick Up In Store: No Charge

 

EXCHANGES + RETURNS

HOLIDAY EXCHANGES: Items purchased beginning November 2020 may be exchanged until January 22, 2021, so long as they are in unworn condition.

Any item in unworn condition may be sent back within 30 days for an exchange or a store credit. No refunds are offered at this time. Exchanges are accepted for unworn items, however please contact us if you believe there is a defect in your item. Tarnishing is normal and can be polished off, this is not a defect.

 How to send back an item for a size exchange: 
 - Make sure the item is securely packaged. You may use the original padded envelope and the box it comes in. 
 - Include the sales invoice or order number. 
 - Write down the new size or style you would like and any new contact/shipping information.
 - Mail back to:
  CCJ
  366 Main Street
  Hyannis, MA 02601
 - We recommend insuring the item for the amount paid. We are not responsible for items lost in transaction back to us. 

Email us at orders@capecodjewelers.com for further assistance.